Customer Counseling plant engineering and valves banneroverlay

We keep your production
in pace with the times.

Our employees regard themselves as equal partners with the aim of making
your processes even better. Our valve service and our services
in the field of plant engineering ensure a smooth operation.

Advice, consulting & project support

There’s always
a better way!

At Flowtec, we don’t just see ourselves as a distributor of individual valves, pulp and paper plants and machines. We take into account the entire plant and its output: A holistic view of our customers, the plant and all the processes involved is a top priority before we offer a solution. Our focus is on a smooth process flow, efficiency in production, energy consumption, productivity and quality.

Whether a new construction, extension or process improvement, our experts rely on detailed expertise as well as long-term industry and project management experience and are therefore at your side during every project phase. In our role as a technical consultant, we are already your competent contact person during the planning phase.

For us, optimisation means improving the process and choosing the plant components that meet the requirements – neither oversized nor undersized. That's what we stand for with our consulting services
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We know what is
good for you.

For end customers and planners, the variety of valves can become confusing and choosing the correct ones can be time-consuming. We don’t leave you alone! We know the process requirements as well as all our suppliers and their products. That’s why we know whose products are best suited to your needs. In this way, our customers ultimately receive the right valve, the right system or the most effective component.

Individual valves and plant solutions

Aside from the standard.

Flowtec is your partner for simple but also complex customer requirements. In addition to a large number of standard products, we also offer solutions tailored to our customers and processes.

Our manufacturers specialising in industrial valves are particularly flexible in terms of design, material, automation and labelling. In addition, a wide range of different actuators and accessories is available.

If we still do not find the right product, we develop suitable ideas together with our partners, thus creating individual customised solutions.

Organisation is half the battle.

We take care of the complete commissioning of the goods for our customers: from the creation of tag number signs, labelling, marking and the required packaging to the delivery to the desired destination – always at the right time in the right place.
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Valve technology & warehousing

Ready for everything: 10,000 stock items

The extensive warehouse at our headquarters in Graz enables the delivery of standard valves and spare parts within one working day. However, depending on the complexity, even larger projects and valves with actuators and various accessories can be covered at short notice by our wide range of stock items – to meet the short-term needs of our customers.

Customer-specific valve and product combinations are assembled by our skilled employees in the modern workshop in Graz and tested according to the applicable directives and standards. This means that you receive a tested unit from a single source, guaranteeing you impeccable functionality for the safe operation of your plants.

We are always there for you!!
We provide you with original spare parts and wear parts from all suppliers – many standard spare parts are held in stock.
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Service & repair

At your service for the entire duration of your investment!

Whether an on-site service or repair: In cooperation with our specialist partners, well-trained service engineers are available for competent and timely repairs or maintenance in the field of industrial valves – for planning reliability and optimum plant availability.

In the specific area of plants, machines and system components, we are the connecting link between our customers in the pulp and paper industry and the manufacturers. We take care of the complete service process for all aspects of wear parts, maintenance and repairs. In addition, we offer our support for various questions concerning plant efficiency and optimisation, the planning of rebuild projects and project management – together we focus on the essentials.

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When they come to a standstill,
we work at full speed

In addition to classic services, we also offer standstill planning for plants to ensure that everything always runs smoothly. In the course of an inventory, we evaluate the condition of your valves, plants and systems and prepare a service schedule including a proposal for the necessary spare and wear parts.

As part of our optimisation consulting, we inspect your plant with our experts and show where you can start to reduce error rates, improve production efficiency and production capacity as well as quality and work in a more energy-efficient and resource-friendly manner.

Flowtec
Academy

It’s never too late to learn! More than 30 years of process and application engineering experience make our employees specialists in plants, systems and components for the pulp and paper industry as well as in industrial valves. We want to pass this knowledge on to our customers because only this will make us successful together: We therefore offer practical training courses tailored specifically to our customers on a wide range of topics such as plant optimisation, product handling, maintenance and repairs – also on your own premises.

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Flowtec
Conference

We love to connect! In application-oriented presentations and workshops conducted by our well-known manufacturers and industry specialists, participants will find out first-hand industry news: Here they can get to know new technologies and products, acquire specific knowledge on optimisation potential and get insider tips.

Above all, the Flowtec Conference offers the opportunity to exchange ideas with like-minded people from the industry about the most diverse problems in everyday working life and to consult our experts about their experiences from countless customer projects – naturally in a pleasant environment and in a relaxed atmosphere.